Registration Error, 408 - Request TimeOut

[marcus]

When I try to register with x-lite I am getting an error 408 from x-lite. I am not sure what is causing this. Any know?

[John]

If you are getting a 408 error from x-lite this means you are not receiving any response from the sip registration server that you are attempting to connect to with x-lite. There are a number of reasons for this but they could be caused by:

a) Your router
b) Your firewall
c) Anti-spyware

Try disabling any firewall software you have running on your desktop. You can also try connected directly to your cable/dsl modem and bypass your router to determine if the router is causing this problem. You could also try disabling the QOS setting which is under Options -> Advanced Menu -> Quality of Service.

[BillC]

I had the same error. It was my XP firewall...as soon as I disabled the firewall, X-lite registered just fine

[EOPStaff]

Have you looked at our Router Compatibility Guide? I think that might help to narrow it down if its a router problem.